Communication is fundamental to all working relationships. Inadequate communication causes more controversy in business and industry than any other single factor. So, business wants and needs people with good communication skills. In order to familiarize these matters, DBI has been offered this training course.

• Communication in International Business;
• Communication Types-Written and Oral Communication;
• How to make communication more effective?
• E-mail, Written Communication, its importance in business;
• Banking correspondence in good business;
• Correspondence with customers-for different kinds of accounts;
• Correspondence with customers-for loans and advances;
• Correspondence with customers-for handling complaints and adjustments;
• Oral communication-How to make a successful presentation?
• Using the telephone, effective telephonic procedure;
• Internal Business Communication;
• Role of meeting in Business-Techniques of conducting a successful meeting;
• Effectiveness of different media;
• Communication Processes of Local & International Trade Inquiry, Quotation,
• Order, Invoice and Correctness in writing. Question and Answer session.

Facilitator of the training is Mr. Md. Moshiur Rahman, Advisor, Corporate Training, Healthcare Pharmaceuticals Limited. Mr. Moshiur is one of the leading Human Resources Practitioners with training aptitude in Bangladesh & Nepal. In addition, he has specialization in good Manufacturing Practices for Pharmaceuticals Industries and policies relates to director general of drugs administration pharmaceuticals of Afghanistan chapter. He has diverse experience in conducting seminars and workshops in several academic & management topics in Bangladesh, Nepal & Afghanistan. He has good knowledge and understanding in the different area of operations management; which has been gained from his practical experience through various assignments and responsibilities.

Tk. 3,000/- payable in favour of ‘Dhaka Chamber of Commerce & Industry’ by cash/pay order/cheque/ transfer by online banking. It could also be paid through bKash merchant number 01766018659 (payment) with bKash charge Tk.50/-. Course fee includes refreshments, lunch, stationery, learning materials and excludes VAT and Tax. Admission would be confirmed to candidates on payment of registration fee.

10% for (one option applicable): (i) DCCI Members; (ii) Women participants; (iii) Students (pursuing his/her undergraduation & postgraduation); (iv) Ex-Trainees of DBI; (v) Three (3) or more participants from one organization for same course; and 15% corporate discount for 10 (ten) or more participants from the same organization to one programme.

The intending candidates may collect Registration Form from DBI Office for submitting to DBI after filling up duly or log on to https://forms.office.com/r/CkFLx5i3Bq for registration.

Certificate will be awarded.