Introduction
Communication plays a very important role in process of directing and controlling the people in the organization. Business Communication is any communication used to promote a product, service, or organization- with the objective of making sale. It is therefore, important to know the importance, modes and effective use of Communication skills in successful organizational development. DBI is offered this training to familiarize these matters.
Contents
- Effective Communication: What is Communication?
- Importance of Communication in Workplace,
- Consequences of communication disruption,
- What are the ingredients of communication?
- What is communication process and how effective communication can be achieved?
- What are the barriers of effective communication and how to overcome them?
- Interpersonal skills: Definition of interpersonal skills,
- Why interpersonal skills are important,
- What are the interpersonal skills: Communication Skills, Self-Confidence, personal appearance,
- Work Ethic, Relationship Management, Positive Attitude,
- Workplace Etiquette, Emotional intelligence,
- Team-working and Collaboration, Negotiation, persuasion and influencing skills,
- Motivation and leadership, Conflict resolution and mediation,
- Problem solving and decision-making, Reliability,
- Openness to Feedback; How to improve your Interpersonal skills. Question and answer session.
Fee
Tk. 3,000/- payable in favour of ‘Dhaka Chamber of Commerce & Industry’ by EFT/ PO/ Cheque. It could also be paid through bKash. Course fee includes refreshments, lunch, stationery, learning materials and excludes VAT and Tax. Admission would be confirmed to candidates on payment of registration fee.
Discount
10% for (one option applicable): (i) DCCI Members; (ii) Women participants; (iii) Students (pursuing his/her graduation & postgraduation); (iv) Ex-Trainees of DBI; (v) Three (3) or more participants from one organization for same course; and 15% corporate discount for 10 (ten) or more participants from the same organization to one programme.
Procedures
The intending candidates may collect Registration Form from DBI Office for submitting to DBI after filling up duly or log on to https://forms.office.com/r/CkFLx5i3Bq for registration.
Certificate
Certificate will be awarded.