Introduction
The ability to communicate clearly and interact effectively with others is fundamental to building trust, fostering collaboration, managing workplace relationships, and achieving organizational goals. Communication goes beyond the simple exchange of information and ideas; it involves understanding others, expressing thoughts clearly, building meaningful relationships, and creating mutual understanding. In today’s dynamic and increasingly interconnected workplace, effective communication and interpersonal skills are essential for creating a productive, collaborative, and high-performing work environment. Recognizing the importance of these competencies, DBI offers the training course “Effective Communication and Interpersonal Skills at Workplace” to equip participants with the essential skills and practical techniques required to communicate effectively.
Course Contents
- Communication: From Message to Meaning
- Communication Process and Models: Connecting Effective Communication
- Principles of Communication and Strategies for Better Outcomes
- Barriers to Effective Communication and Ways to Overcome
- Persuasive Communication: Ethos, Pathos and Logos
- Interpersonal Skills: Concept and Importance
- Attitude, Personality and Perception in Communication and Workplace Relationships
- Active Listening and Empathy
- Emotional Intelligence and Emotional Stability
- Workplace Etiquette and Assertive Communication
- Conflict Management and Negotiation
- Teamwork, Collaboration and Feedback Communication
- Impression Management and Professional Presence
- Integration, Personal Action Planning and Q&A
Fee
Tk. 3,000/- payable in favour of ‘Dhaka Chamber of Commerce & Industry’ by NPSB/ Pay Order/ Cheque/ Cash Deposit to Bank. It could also be paid through bKash. Course fee includes refreshments, lunch, stationery, learning materials and excludes VAT and Tax. Admission would be confirmed to candidates on payment of registration fee.
Discount
10% for (one option applicable): (i) DCCI Members; (ii) Women participants; (iii) Students (pursuing his/her undergraduation & postgraduation); (iv) Ex-Trainees of DBI; (v) Three (3) or more participants from one organization for same course;and 15% corporate discount for 10 (ten) or more participants from the same organization to one programme.
Procedures
The intending candidates may collect Registration Form from DBI Office for submitting to DBI after filling up duly or log on to https://forms.office.com/r/CkFLx5i3Bq for registration.
Certificate
A certificate will be awarded to the participants.