Introduction
Communication Skills for Professional Development (CSPD)’ is a practical, workplace-focused programme designed to enhance participants’ ability to communicate clearly, confidently and effectively. It covers communication fundamentals, interpersonal skills, emotional intelligence, active listening, persuasive communication, presentation, business meetings, professional writing and reporting, conflict management, negotiation, leadership communication, and AI-assisted communication. Through practical activities and workplace applications, participants will develop the communication competencies needed to build stronger relationships, influence effectively, manage challenging situations and achieve greater professional impact>.
Objectives:
The objective of this course is to develop participants’ ability to communicate clearly, confidently and effectively in diverse professional situations. It aims to strengthen their interpersonal, managerial and leadership communication skills for building relationships, influencing others, managing workplace challenges and achieving organizational objectives. The course also equips participants to use AI-enabled communication tools professionally and responsibly.
Who Can Attend:
This course is designed for managers, assistant managers, executives, team leaders, supervisors and any other persons who seek to communicate effectively with colleagues, teams, clients, senior management and other stakeholders, while enhancing their professional effectiveness, interpersonal capabilities and career development.
Modules:
- Module 1: Foundations of Professional Communication
- Module 2: Self-Awareness, Perception and Communication Styles
- Module 3: Active Listening, Empathy and Emotional Intelligence
- Module 4: Interpersonal Persuasive and Influencing Communication
- Module 5: Professional Presentation Skills
- Module 6: Effective Business Meetings and Professional Business Writings
- Module 7: Business Reports and Managerial Communication
- Module 8: Conflict Management, Difficult Conversations and Negotiation
- Module 9: Leadership and Team Communication
- Module 10:AI Assisted Professional Communication
Facilitators:
Renowned, highly-qualified, reputed and experienced Resource Person, having ample theoretical and practical knowledge will be invited to conduct the respective sessions.
Fee:
Tk. 12,000/- payable in favour of ‘Dhaka Chamber of Commerce & Industry’ by EFT/ Pay Order/ Cheque/ Cash Deposit to Bank. It could also be paid through bKash merchant number 01766018659 (Payment) with bKash charge. Fee includes cost of tuition, course materials, exams & certificate and excludes VAT & Tax.
Discount:
10% discount will be applicable for DCCI members; DBI Alumni, Women, Defence Forces, students and nomination of 3 (three) or more participants from one organization (one option applicable). Corporate Discount of 15% will also be applicable for the nomination of 10 or more participants from one organization.
Admission Procedures:
The intending candidates may collect the Registration Form from the DBI Office for submitting to DBI after duly filling it out or log on to https://forms.office.com/r/jytke41SYp for completing the registration process.
Admission Deadline:
Admission deadline is October 08, 2026. Seats are limited. First Come First Served.
Certification:
On successful completion of the Certificate course, certificate will be awarded to the participants.
Contact:
For further information, please contact to DBI, Cell & WhatsApp # 01777-364474/ 01913745062 & IP Phone: +88 09666888555; Ext. 1034; 88 09666319653; & Tel: 02 47122986 Ext.282; E-mail: amit@dhakachamber.com & dbi@dhakachamber.com